Frequently Asked Questions​​

Find answers to the most common questions about our car subscription service — from pricing and inclusions to eligibility and how it all works.

Getting Started

What’s the difference between subscription and renting?

A subscription is built for people who want an easier long-term option. One weekly payment covers almost everything. Traditional rentals are short-term and usually more expensive over time.

Yes — just one month. After that, you can continue week-to-week for as long as you need.

Most people between 25 and 70 with a full licence and stable income can get started. If you’re unsure, reach out — we’ll point you in the right direction.

Pick your car, choose your plan, and click Apply Now. Leave the rest to us — we’ll guide you through the next steps.

Payments & Plans

How does weekly billing work?

Your weekly payment starts on the day you pick up the car and renews automatically every week. No surprises — you always know what’s coming.

Everything you need to stay on the road: rego, insurance, servicing, tyres, and roadside support. You just choose the km package that suits your driving.

Yes — each vehicle has a security deposit. It’s fully refundable once the car is returned in good condition.

Extra kms are simply charged at a 15c per-km rate.

Cars & Usage

Which cars are available?

Our range includes popular hybrid sedans and compact SUVs that are reliable, fuel-efficient, and well-suited for both everyday driving and rideshare work. Availability changes often, so check the website or message us for what’s currently in stock.

Yes, as long as they’re approved by us first. It only takes a moment to add a driver.

Just give roadside a call. If the car needs repairs, we’ll organise a replacement when one is available so you can stay on the road.

Your car is fully insured. Just let us know as soon as possible and follow the normal claim process. We’ll guide you through what’s needed and help you stay on the road with a replacement when one is available.

Absolutely. Our cars are rideshare-ready and designed for high-use driving.

Ending the Subscription

How do I return the car?

Send us a quick message at least 7 days before you’d like to finish up. Drop the car back to Warehouse and we’ll do a short inspection with you.

No — once the one-month minimum is done, you’re free to return the car anytime with a 7 days notice.

After the final inspection, we process your refund within 3-5 business days.

We’ll go through a quick inspection together. If there’s any new damage beyond normal wear and tear, it’s assessed fairly and deducted from the security deposit. Everything is kept transparent so there are no surprises.